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Contact Us

Birmingham office:

Birmingham Hippodrome
B5 4TB, UK

+44 (0)1216676730


Nottingham office:

iC4C, 2 Dakeyne Street

+44 (0)1159242016


Press Enquiries:

+44 (0)1216676730



Our People

Meet our team here.

To contact a member of the team by email the following addresses are monitored and messages are shared with appropriate members of staff:

General Enquiries

Finance Department

Studio Hire Birmingham

Studio Hire Nottingham

Classes and community participation




Centre for Advanced Training East Midlands

Centre for Advanced Training West Midlands


We like to hear what you think of your experience. It is always good to hear when things go right, but equally, it is important for us to know if we get things wrong so that we can put matters right and take action to ensure we improve for the future.

If you want to give us feedback on something that you have enjoyed, good service you have received or simply a suggestion for the future, please email  We will ensure that your comments are passed on to the relevant team.

If you are dissatisfied with the service you have received from us, please email Your email will be sent to the relevant manager for them to investigate what has happened and you will be notified of who is dealing with the matter within two working days.

They will respond to you with either progress or their conclusions within five working days of this. If it is a more complicated matter it may take longer than five days to resolve but they will notify you of this.

Service and Behaviour

You can expect that we will always treat everyone who contacts us with respect, empathy, and dignity.

Please treat our team with respect.

We understand that under stress people may act out of character, and, in a very small number of cases, may behave in an unacceptable way despite our best efforts to help.

We have a duty to protect the welfare and safety of our staff and other visitors.

We expect people visiting or taking part in an event or class to be courteous. We do not expect our employees to tolerate aggressive or abusive behaviour when communicating with our customers and visitors.

Unacceptable behaviour or language (written or spoken) is that which could cause our staff to feel afraid, threatened or abused, and includes threatening emails, telephone calls, meetings, and comments on social media or elsewhere.

Thank you for your support